Returns
If you have any problems with your product, please email us at support@vforcewheels.com or call us at +1 (949) 424-2940. We will help you file a warranty claim with the manufacturer or supplying partner. It is a very easy process and our manufacturers are among the most reputable in the industry.
Return policies typically last from 30 days or depending on the manufacturer or supplying partner. If more days have gone by since your purchase we may not be able to process a refund or exchange.
To be eligible for a return, your item(s) must be unused and in the same condition that you received it:
- In the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- Damaged.
- Non-working state.
- Product never arrived to customer (Vforce Team will verify).
To start a return, you can contact us at support@vforcewheels.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take 7-10 business days some for your bank or credit card company to process and post the refund too.